User Experience Practitioner in Fintech and Digital Banking
Enhancing user interactions in fintech and digital banking through intuitive design and seamless user experience.

Course Fee
S$2200
Up to 70% funding available
Course Information
Why Choose Garranto Academy for Your UX Practitioner Training?
Choose Garranto Academy for expert-led training, industry-relevant curriculum, and practical insights, ensuring you excel in crafting exceptional user experiences in the competitive fintech and digital banking sectors.
Course Overview
Immerse yourself in a transformative learning experience with our 2-day intensive course, specifically designed for fintech and digital banking professionals. This course provides an in-depth exploration of user experience (UX) design principles, tailored to the unique challenges and opportunities of the fintech and digital banking sectors. Discover the power of innovative UX design to create engaging, intuitive, and impactful digital financial services.
Course Objectives
- Gain deep insights into understanding fintech users' needs and behaviors.
- Learn how to apply secure and trustworthy experience strategies that help win customers.
- Explore the latest trends in fintech interface design for sustainable digital experience best practices.
- Master effective UX testing and iteration techniques.
- Acquire hands-on experience through interactive workshops and real-world case studies.
Prerequisites
- Professional experience or background in fintech, digital banking, customer experience, product management, or related fields is ideal to ensure that attendees can relate to the course content and apply it effectively in their work.
- Familiarity with user experience (UX) design principles is beneficial but not mandatory.
Course Outline
Day 1 – Module 1: Understanding Fintech Users
- Identifying user needs and behaviors in fintech
- Crafting personas and user journey maps
- Interactive workshop: Creating user personas for fintech applications
Day 1 – Module 2: Designing for Trust and Security
- Principles of secure design in fintech
- Building trust through transparent design
- Case study analysis: Evaluating successful fintech UI/UX designs
Day 2 – Module 3: Innovative Interface Design for Fintech
- Trends and best practices in fintech UI/UX design
- Designing for different platforms: mobile, web, and wearables
- Hands-on activity: Prototyping a fintech interface
Day 2 – Module 4: Testing and Iterating
- UX testing methods specific to fintech
- Analyzing user feedback and data
- Iterative design: From feedback to refinement
Course Outcomes
- Have a comprehensive understanding of the unique needs and behaviors of fintech users.
- Be able to design secure and trustworthy user experiences that build customer trust.
- Be up-to-date with the latest trends and best practices in fintech interface design.
- Be proficient in UX testing and iteration techniques to refine digital financial services.
- Receive a certificate of completion, signifying their mastery of UX design in the fintech and digital banking sectors.
Key Benefits of Becoming a User Experience Practitioner in Fintech and Digital Banking
Gain specialized skills to enhance user satisfaction and engagement, optimizing fintech and digital banking interfaces for superior user experiences and customer loyalty.
How UX Can Transform Fintech and Digital Banking?
Transform fintech and digital banking services with UX practices, improving user satisfaction, reducing friction, and fostering trust through seamless and intuitive digital experiences.
What You'll Learn
Course Fee & IBF Subsidies
| Category | Individual | Company |
|---|---|---|
| Full Course Fee (For Foreigners & non-eligible) | S$2200 | S$2200 |
| 50% IBF Funding (SC aged ≤39 / All PRs) | S$1100.00 | S$1100.00 |
| 70% IBF Funding (SC aged ≥40) | S$660.00 | S$660.00 |
By enrolling in this course, you agree to our terms and conditions.
Facilities & Equipment
Virtual Training
- Electronic materials
- IT support for software & hardware
- Administrative support
Face-to-Face Training
- Air-conditioned classroom
- Meals & refreshments provided
- Projector & smart board
- Stationery provided
