Contact
- santhi@garranto.com
- Malaysia
Expertise
- Learning & Development
- Corporate Training
- Leadership Development
- Training Program Design
- Employee Learning & Development
- Strategic Learning
- Performance Improvement
- Competency Framework Development
- Leadership Coaching
- Sales Excellence
- Service Excellence
- Compliance Training
- Banking & Financial Services
- Credit Risk Management
- Consumer Financing
- Retail Banking
- Team Leadership
- People Development
- Organizational Development
- Talent Development
- Stakeholder Management
- Strategic Planning
Santhi Sukumaran
Learning & Development Consultant | Senior Training Specialist | Leadership Development Expert | Banking Learning Strategist
Santhi Sukumaran is a Learning & Development consultant with over 30 years of experience in banking, leadership development, and corporate learning. She has led enterprise-wide learning strategies, leadership development programs, and competency-based training initiatives for leading financial institutions in Malaysia. Passionate about building high-performing teams, she specializes in designing impactful learning experiences, performance improvement, sales excellence, and leadership capability development aligned with business objectives.
Experience
- Senior Training ConsultantInControl Group (Jul 2024 – Present)
Provides consulting services in learning and development, leadership training, organizational capability building, and corporate training program design for diverse organizations.
- Director of Group Learning & DevelopmentAFFIN Group (Jul 2009 – Jul 2024)
Led the bank's enterprise learning and development strategy, overseeing leadership development, sales and service excellence, compliance training, credit skills, competency frameworks, and performance improvement initiatives while managing the L&D team.
- Head of Consumer FinancingAFFIN Islamic Bank (Dec 2006 – Jun 2009)
Managed nationwide consumer financing operations and sales teams, driving business growth, customer engagement, and financing performance across the organization.
- Head of Credit - BranchAmBank Group (Jan 2002 – Nov 2006)
Managed branch credit operations, lending policies, credit risk management, and financing performance while ensuring regulatory compliance and operational excellence.
- Retail Banking SpecialistAmBank Group (Apr 1994 – Dec 2001)
Built extensive experience in retail banking operations, customer relationship management, financial services, and branch banking.